Privacy Policy

Last updated: May 27, 2026

1. Introduction

HomeDash LLC ("HomeDash," "we," "us," or "our") operates the website at homedashawaydash.org and the related online marketplace that connects homeowners and other customers ("you") with independent home-service professionals ("Pros"). This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. By using our website or services, you agree to the practices described here.

2. Information we collect

We collect information you provide directly, information generated as you use our services, and information from third parties.

Information you provide

Account and contact details such as your name, email address, phone number, and service address.
Booking details, including the services you request, job descriptions, photos you upload, and scheduling preferences.
Payment information processed through our third-party payment providers (we do not store full card numbers).
Communications you send to us or to Pros, including messages, reviews, and support requests.

Information collected automatically

Device and usage data such as IP address, browser type, pages viewed, and interactions with the site.
Approximate or precise location data, where you permit it, to match you with nearby Pros.
Cookies and similar technologies as described in Section 5.

3. How we use your information

To create and manage your account and facilitate bookings between you and Pros.
To process payments, send confirmations, receipts, and service-related notifications.
To provide customer support and resolve disputes.
To verify Pros, maintain quality and safety, and prevent fraud or abuse.
To personalize and improve our services, and to develop new features.
To send marketing communications, which you can opt out of at any time.
To comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information. We share it only as needed to operate the marketplace:

With Pros — to fulfill a booking, we share your name, service address, contact details, and job information with the professional you select.
With service providers — payment processors, hosting, analytics, and communications vendors who act on our behalf under confidentiality obligations.
For legal reasons — when required by law, to respond to lawful requests, or to protect the rights, safety, and property of HomeDash, our users, or the public.
In a business transfer — in connection with a merger, acquisition, or sale of assets, subject to this policy.

5. Cookies & tracking technologies

We use cookies and similar technologies to keep you signed in, remember preferences, measure performance, and understand how the site is used. You can control cookies through your browser settings. For more detail, see our Cookie Policy.

6. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to opt out of certain data practices, and to withdraw consent. Texas residents and residents of other U.S. states with applicable privacy laws may exercise these rights by contacting us using the details below. We will not discriminate against you for exercising your rights.

7. Data security & retention

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We retain personal information for as long as your account is active and as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's privacy

Our services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of our services after changes take effect constitutes acceptance of the revised policy.

10. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

HomeDash LLC
24710 Wine Rose Path, San Antonio, TX 78255
Phone: (832) 829-9633
Email: privacy@homedashawaydash.org

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